FAQs
Frequently asked questions

Of course, we will be happy to answer your questions personally. However, you will also find answers to some of your questions in the FAQs.

Your questions – our answers

While you are planning your holiday in Werfenweng, one or two questions are bound to come up. Or maybe you are already in our village and are just looking for a specific piece of information. As some questions are asked regularly, we have put together the following FAQs for you. If the question you are interested in is not answered here, you are of course welcome to contact us at any time.

  1. Where does the electricity for the e-vehicle fleet come from?

    We get the electricity for our e-vehicles from the solar park in Werfenweng.

  2. Where can I get the Werfenweng Card?

    Purchase your Werfenweng Card by scanning the QR code you receive from your accommodation provider when you check in, online or at our tourist office.

  3. How long is the Werfenweng Card valid for?

    The Werfenweng Card is valid for the entire duration of your stay (max. 14 days) and you can use each activity in our weekly programme once.

  4. Why do I have to show my train ticket?

    It’s simple: so that you can purchase the Werfenweng Card at a reduced price. This sweet deal is available to rail travellers who stay overnight at a Werfenweng Card partner establishment in our village.

  5. Who can buy a Werfenweng Card?

    If you are staying at a partner establishment in Werfenweng, you can purchase the Werfenweng Card and enjoy numerous benefits.

  6. How am I insured when I borrow a samo vehicle?

    The e-cars and fun-vehicles with number plates are fully insured and have an excess to pay in the case of an accident.

  7. Are there any constraints for mobility at peak times?

    During peak times, we recommend that you reserve the cars you want right at the beginning of your holiday. There are no constraints with the fun-cars, as they can only be hired for a maximum of 30 minutes at any time. However, we are also happy to extend your driving pleasure, demand permitting.

  8. How often may I reserve a car?

    A car can be reserved once a week. However, we will be happy to allow you to make a further reservation if demand permits.

  9. Where can I get a child seat for the borrowed vehicle?

    We have a supply of child seats for the cars.

  10. May I take my pets with me on the activities?

    Yes, pets are also welcome. Please ask for a pet blanket.

  11. Does the E-LOIS also run outside Werfenweng?

    Our E-LOIS does not travel beyond the borders of Werfenweng. However, if you would like to travel to one of our neighbouring communities, the W3 shuttle is available.